Frequently Asked Questions

There is hope, even when

your brain tells you there isn’t


John Green

Counselling is often referred to as talk therapy. It’s a safe space where you can be listened to without judgment, whilst you explore your thoughts, emotions and therapeutic goals.

No. A referral is not necessary. You can book direct.

Absolutely. This is on offer to you whether you’re experiencing covid/viral/illness symptoms, have chronic pain, are unable to drive, or just simply prefer online or telephone therapy.

Sessions run for 50 minutes, allowing 10 minutes at the end for rebooking and payment.

EFTPOS, CASH, PayID, Bank Transfer

No. Health insurance is not necessary.

A 50% fee will apply to any cancellations/rescheduling/non-attendance within 12 hours of your session.

By signing a consent form when you become a client, you agree to this fee being charged to the card provided in the Intake Form.

For video and telephone appointments, non-attendance will be considered as a no-show at the 15 minute mark of your session booking.

Please do not attend appointments if you feel unwell or if you are displaying any respiratory symptoms.

As many as you choose to. Most people will come weekly to begin with as most people are coming due to a crisis or immediate concern. Other people come fortnightly or monthly for ongoing personal growth.